Customer Support Representative Only Freshers at GE Global Servicing

Answer phones to respond to general customer inquires, concerns, and customer complaints. Arrange for service requested by the Customer.
Project a professional company image through phone interaction.



- Receiving calls from customers based out of US
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.

Job Specification:

- Should be Customer Service Centric
- Excellent English Verbal Communication Skills
- Working knowledge of Computers
- Professional Phone etiquettes and ability to work with a Team
- Should be willing to work nights
- Should be open to Change
- Minimum of 18 years of age

Educational Requirements:
- Should be 10+2
BE, B-Tech and MCA freshers need not apply.
Walkin to our office (Address given below) between 2pm - 5 pm - Monday to Friday.
Looking for excellent communications skills!

Location : Hyderabad / Secunderabad
Experience: 0 to 1 yrs
Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) OR (PG - Any PG Course - Any Specialization, Post Graduation Not Required)

Company Profile:
GE is a diversified infrastructure, finance and media company taking on the world’s toughest challenges. From aircraft engines and power generation to financial services, health care solutions, and television programming, GE operates in more than 100 countries and employs about 300,000 people worldwide.

Walk in Date : Monday to Friday.
Timing : 2pm - 5 pm

Address:
I-Labs Building, Opposite to Inorbit Mall
1st Floor,
Madhapur,
Hitech City,
Hyderabad.

Email Address : lisa.serene@ge.com